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Fading paint spot

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  #1  
Old 04-12-2018 | 01:23 AM
mirolex's Avatar
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Question Fading paint spot

I have had a 2015 T&C for 2 years. Today at the carwash, I noticed a faded paint spot on the front bumper under the parking light. I looked at it from different angles to be sure & it is a faded area. I went by the local dealer but they don't have a body shop and didn't have any information to share. Does anyone know if there are paint issues on any of the fairly recent models? Should anyone wonder - it is red and I know red can fade faster than some of the other colors; however, the van 'lives' in the garage & has less than 50K miles (barely 20K since I got it).
 
  #2  
Old 04-13-2018 | 03:19 PM
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Originally Posted by mirolex
I have had a 2015 T&C for 2 years. Today at the carwash, I noticed a faded paint spot on the front bumper under the parking light. I looked at it from different angles to be sure & it is a faded area. I went by the local dealer but they don't have a body shop and didn't have any information to share. Does anyone know if there are paint issues on any of the fairly recent models? Should anyone wonder - it is red and I know red can fade faster than some of the other colors; however, the van 'lives' in the garage & has less than 50K miles (barely 20K since I got it).
Hi mirolex,

If you decide to visit another location, let us know. We'd be glad to get this escalated to a Case Specialist once an appointment is confirmed.

Jasmine
Chrysler Social Care Specialist
 
  #3  
Old 04-13-2018 | 08:46 PM
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Would you suggest a Chrysler location with its own body shop or an independent body shop?
 
  #4  
Old 04-14-2018 | 01:24 AM
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I would think that a dealer with a body shop would be best, because they would have someone who knows paint, and it would be easier for it to be examined by a Chrysler representative.
 
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